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Privacy Policy

Last updated: 25-3-2026

We respect your privacy.
We only use your data when we actually need it—and we don’t sell it. Ever.

1. Who we are

KLEPS
Email: contact@kleps.nl
Chamber of Commerce (KvK): 59320281
VAT number: 853420695B01

KLEPS is responsible for processing your personal data as described in this policy.

2. What data we collect

When you use our website or place an order, we may collect:

  • Name
  • Address
  • Email address
  • Phone number (if provided)
  • Payment details (processed via secure payment providers)
  • IP address
  • Order history

We only collect what’s necessary. Nothing more.

3. Why we collect your data

We use your data to:

  • Process and deliver your orders
  • Handle payments
  • Provide customer support
  • Send order updates
  • Improve our website and services
  • Comply with legal obligations

If you sign up for emails (if applicable), we may also send you updates or promotions. You can unsubscribe at any time.

4. Legal basis for processing (GDPR)

We process your data based on:

  • Performance of a contract (to fulfill your order)
  • Legal obligations (such as tax requirements)
  • Legitimate interest (improving our services)
  • Consent (for marketing emails, if applicable)

5. Sharing your data

We only share your data when necessary, for example with:

  • Payment providers (e.g. iDEAL, Klarna, etc.)
  • Delivery services
  • Hosting or technical partners

These parties only use your data to perform their services and are required to protect it.

We do not sell your data.

6. How long we keep your data

We don’t keep your data longer than necessary:

  • Order and invoice data: up to 7 years (legal requirement)
  • Customer communication: as long as needed to handle your request
  • Marketing data: until you unsubscribe

7. Cookies

We use cookies to make the website work properly and improve your experience.

This may include:

  • Functional cookies (necessary)
  • Analytical cookies (e.g. website performance)

If we use tracking or marketing cookies, we will ask for your consent.

8. Your rights

You have the right to:

  • Access your data
  • Correct your data
  • Delete your data
  • Restrict or object to processing
  • Withdraw consent
  • Request data portability

To exercise any of these rights, contact us at contact@kleps.nl

9. Security

We take appropriate measures to protect your data against misuse, loss, or unauthorized access.

10. Complaints

If you have a complaint about how we handle your data, please contact us first.

You also have the right to file a complaint with the Dutch Data Protection Authority:
https://autoriteitpersoonsgegevens.nl

11. Changes to this policy

We may update this Privacy Policy from time to time.

The latest version will always be available on this page.

12. Contact

Questions about your privacy?

Email us at contact@kleps.nl

That’s it. Your data stays yours. We just use it to make sure your order gets to you.